Travel Candle - 8oz.

Return Policy 

Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.

We know that it can be difficult to order new skin care products online, that is why we offer our soaps, shampoo bars, and other products locally at farmer's markets in smaller sizes so that you can experiment.

Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will do our best to work with you if you are not pleased with your purchase.

Rose & Trim is not responsible for any individual reaction to any particular ingredient. Each product description on our website includes a complete list of ingredients.

People with sensitivities to any listed ingredient should not use the product. In case you are in doubt always try an allergy patch test and if at any time irritation occurs, discontinue use of the product

Order Changes or Cancellations:

We work hard to get packages to you as quickly as possible. As a result, we cannot accept cancellations or changes once your order is submitted.

US Customers

What Are My Payment Options?

Credit Card: We use WixPayments with the industry-standard SSL (Secure Sockets Layer) to ensure that your online transaction and credit card information are safe. WixPayments meets all Payment Card Industry (PCI) standards. We do NOT save credit card information in our system.

Orders are shipped only after the payment is received.

Shipping Information

How do you ship?

We ship most orders via US Postal Service Priority Mail using the least amount of packaging material possible.

How long will it take to receive my order?

Orders are packed and shipped within 2 to 4 business days from receipt of payment.

Priority mail takes approximately 3 to 5 business days to arrive once shipped--depending on your distance from Florida.

• USPS Priority Mail: You should receive your order within 5 to 7 business days from receipt of payment 

How will I know my order has been shipped?

You will receive an email notification to let you know your package is on its way.

Missing Item Policy for US Customers

Although we check and double-check orders prior to shipping, mistakes do happen. If an item is missing, please let us know. We can ship it out to you, issue a refund, or include it in your next order. If you receive something you did not order, just enjoy it or share it with someone else!

WE DO NOT SHIP INTERNATIONALLY AT THIS TIME.